Pricing Terms: In AED, Ex warehouse DAFZA (Customs duty included). 
PO is NCNR-Non-Cancellable/Non-Returnable.

As per our records, these items are bought in December 2018, so we have quoted one year  maintenance support for NTI items.
Hardware items needs to be delivered to DAFZA office for service if required and the same needs to be collected back after service.
*Service as per the attached contract in mail.